Overview
This Privacy Policy explains how Designer Plates collects, uses, and protects your personal data when you use our website or place an order with us.
By using this website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you use our website or place an order, we may collect the following information:
- Name
- Email address
- Phone number
- Billing and shipping address
- Registration number and order details
- Any information submitted through our contact forms
All information collected is necessary to provide our services and fulfil your order.
How We Use Your Information
We use your personal data to:
- Process and fulfil your orders
- Deliver your products
- Communicate with you about your order
- Respond to enquiries submitted through our website
- Improve our website and services
We do not use your information for marketing purposes.
Registration Number Data
As part of our service, customers provide registration numbers for custom plates.
- This information is submitted by the customer
- We do not verify ownership or legality of registration numbers
- The information is used solely for the purpose of producing your order
Customers are responsible for ensuring all submitted information is accurate.
Payments
All payments are processed securely via Stripe.
- We do not store or have access to your full payment details
- Payment information is handled directly by Stripe in accordance with their security standards
Data Storage & Security
Your data is stored securely and managed through:
- Our website backend
- A dedicated hosting server
- Secure email systems (Google Workspace) for order notifications
Access to your data is restricted to authorised members of Designer Plates only.
We take appropriate measures to protect your personal data from unauthorised access, disclosure, or misuse.
Cookies & Tracking
We use cookies and similar technologies to improve your browsing experience.
This includes:
- Google Analytics, which helps us understand how users interact with our website
A cookie consent banner is provided, allowing you to manage your preferences.
Contact Forms
If you submit information through our contact forms:
- Your data will be used solely to respond to your enquiry
- We do not use this information for marketing
Customer Accounts
Customers may create an account on our website.
This allows you to:
- View past orders
- Manage your details
You are responsible for maintaining the confidentiality of your account information.
Data Sharing
We only share your data where necessary to provide our services, including:
- Payment processing via Stripe
- Delivery services (e.g. An Post or DPD)
We do not sell or rent your personal data to third parties.
Data Retention
We retain your personal data only for as long as necessary to:
- Fulfil your order
- Comply with legal and tax obligations
- Resolve disputes if required
Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request a copy of your data
To exercise any of these rights, please contact us.
Contact Us
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@designerplates.ie
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately.